List of Figures
List of Tables
Introduction
1.1. ERP in Business
1.2. Challenges of ERP implementation in Business
1.3. ERP in Higher Education Institutions (HEIs)
1.4. Research motivation
1.5. Thesis Structure
2. Literature review
2.1. University context
2.2. ERP benefits in university
2.3. The ERP implementation process
2.4. Challenges of ERP implementation in University
2.5. Critical Success Factors for ERP implementation
3. Case Study of MIT ERP Implementation
3.1. Antecedent Condition
3.2. Implementation Process
3.3. Project outcome
4. Case Study of the global engineering company, ENGCO
4.1. Antecedent Condition
4.2. Implementation Process
4.3. Process Outcome
5. Discussion
6. Conclusion
Appendix A. Interview Questions
References