Cause from shipment reference 2 P.O : PE5900062 & ROA 11-09/16 arrived BKK port from 14/9/16 but they had been taken long time over than 6 days free of charge at the port to clear with Customs cause from many reason (such as port demurrage, new start up NSW system, negotiated more detail in Health Certificate) these causes made us was charged storage at the port for excess day from the free time.
So could you please contact with your freight forwarder to make expand free time from 6 days to be 14 days for both shipments.(SD as attached file)