Five hundred dozen Flo-Line bali-point pens are on their to of today. way you as We deeply regret learning from your letter of September 12, 20-, that a mistake had occurred in dealing with your order. The mistake is entirely our own. It occurred as a result of staff shortage during this unusually busy season and the fact that the names of the two products are identical. @@ As for the 500 dozen Flo-Line pencils, could you please keep them on a consignment basis for six months in order to save us the cost of return shipping? @@ We apologize once more for the inconvenienie we have caused you.