Managers of DIANA Complex department store need information to
Plan organize lead control effectively
Information is the source of the knowledge and intelligence they need to make the right decisions and of information technology transform data into information in order to make better decisions.
Factors that affecting the usefulness of information available to 4 factors are
Quality timeliness completeness relevance
Managers need information for three reasons.
To make effective decisions
To control the activities of the organization
To coordinate the organization’s activities.
Managers achieve control over organizational activities by taking four steps:
First, they will establish measurable standards of performance or goals
Second, will measure actual performance.
Third, they will evaluate the result and take corrective action if necessary.
The last reasons is coordinating department and divisional activities to achieve organizational.
Communication is the sharing of information between two or more individuals or groups to reach a common understanding, including that which is electronically based, is a human endeavor and involves individuals and groups. Communication does not take place unless a common understanding is reached.
When they have information that is accurate. They need to bring that information to communicate with employees.
DIANA department store believes that if there have good communication with employees, it can improve performance. Because good communication is essential for obtaining efficiency, quality, responsiveness to customers, and innovation, it is a necessity for gaining a competitive advantage