Interdepartmental Activities. Representatives from different departments are brought together in a neutral location to expose problems or conflicts, diagnose the causes, and plan improvements in communication and coordination. This type of intervention has been applied to union-management conflict, headquarters-field office conflict, interdepartmental conflict, and mergers.110 One archival records-storage company found interdepartmental meetings to be a key means of building a culture based on team spirit and customer focus. People from different departments met for hour-long sessions every two weeks and shared their problems, told stories about their successes, and talked about things they had observed in the company. The meetings helped people understand the problems faced by other departments and see how everyone depended on each other to do their jobs successfully.