7……We are arranging to send you the T-shirts in the colour you requested, along with the shelf for displaying the goods.
8….. There appears to have been some confusion in our addressing system, but this has been sorted out.
9…..We are replying to your letter of 19 February in which you told us that we have sent you the wrong items.
10….we very much regret having giving you cause for complaint.
11….While we cannot give you an explanation at present, we are looking into the problem and will contact you again shortly.
12….We apologize for the error and will correct it to your satisfaction.
13….WE are sorry that the goods are defective.
14….We are dealing with your problem now.
15….We have inspected the watch you returned last week. We can repair it but it will be necessary to charge you as incorrect use of this item is not covered by our guarantee.
16….It occurred because your parcef had been mixed up with another customer’s.
17….Thank you for your letter dated 10 March concerning the damaged CD players.
18….We hope that you will be satisfied with the arrangements.
19….This is as a result of problem at out supplier’s factory, which are completely beyond our control.
20….Our After Sales Service has checked the antenna. It appears that it got wet, which caused corrosion.
21….please accept our apologies for the inconvenience.
22….we have received your 16 Max fax detailing the items missing from our shipment.
23….Again, we are sorry you were inconvenienced. Our goal is to provide you with the highest quality of products and services.
24….your order is being dealt with and it will be sent without further delay.