Unfortunately your deposit request no. D491112 has been declined for the following reason:
Payment not found
This means that we failed to find your payment in our system. This usually happens for 2 reasons:
1. You have submitted a request in your Personal Area, but you never actually sent any money to OctaFX. Don’t do it again please.
2. You did make a transfer but it is not yet visible in our system. It may take some time. In case you are sure that you sent the money, and it is still not reflected in your OctaFX, please re-submit your request and/or contact us, we will be glad to help you.