6. Good governance means engaging stakeholders and making accountability real ....... 23
6.1 Understanding formal and informal accountability relationships ....................... 23
6.2 Taking an active and planned approach to dialogue with and accountability
to the public ................................................................................................. 24
6.3 Taking an active and planned approach to responsibility to staff ...................... 24
6.4 Engaging effectively with institutional stakeholders ........................................... 25
Appendix A: Assessment questions for governors and governing bodies to
ask themselves .............................................................................................................27
Appendix B: Questions for members of the public and their representatives to ask
if they want to assess and challenge standards of governance ....................................... 31