the current study explored the perspectives of family members of individuals with schizophrenia to identify family needs. Six family members from the National Alliance on Mental Illness participated in a 90-minute focus group to share their perspectives on treatment needs and delivery options and to provide suggestions on need that might be met using telephone-based treatment. Traditional a theoretical content analysis was performed. Five major themes emerged from the data: (a) isolation, (b) negative emotions, (c) recognition of illness, (d) communication with providers, and (e) problem solving. Findings indicate that families perceive needs that could potentially be met using telephone-based treatments. More research is needed to determine family responses to telephone-based treatment initiatives.