1. Our customer detected circuit up/down at 13:23(UTC+7) , 14:33(UTC+7) and 15:19(UTC+7) on 24-JULY-2015, please check the circuit at the mentioned time.
There was switching event detected at 14:22 (GMT+8), 15:32 (GMT+8), and 16:18 (GMT+8).
2. When your detected error or something that circuit have auto-switch, how long the circuit is auto-switch from path A to path B ? (etc. have 50 msec. for switch from A to B)
Less than 50ms during switch time.
3. When the circuit detected error on path A, how many error did you detect that the circuit auto-switch ? (threshold of error that effect the circuit start to switch)
When the bit error rate (BER) hit the threshold level of 1E-9 or (1 x 10-9) switching will occur.