Academic librarians and professors alike cringe when students cite Wikipedia articles and questionable web pages (identified from a Google search) in their papers. Why do students choose these sources instead of the carefully selected scholarly resources that academic libraries spend millions on each year to purchase and maintain? A cynical response might be to accuse students of laziness, but is it perhaps because these sites are more user-friendly than the typical jargon-laden, difficult-tonavigate library website? Carol A. George, in her book, User-Centred Library Websites: Usability Evaluation Methods, writes, “If libraries want people to access their online resources, it becomes their responsibility and a priority to provide their resources in a user-centred environment” (p.7). George's book will help readers at any stage of a website design project with tools and recommendations for keeping the user foremost in mind.