Dear Mr.Akshay ,
For BL NO. MAXPEN00241516 , consignee have been collected the DD last Thursday .
I would like to sincerely apologize for the delay and bad in providing service to customer. I understand that you must have suffered business losses due to the charge in destination.
I assure that we will settle all problem to finished. I also promise that we won’t commit such mistake like this.
Now we are try to negotiate the charge in destination as per you advised us every shipments . We promise to improve our service.
However , We will not book space vessel with DPL and maxicon . They will not more shipments with us.