Which difficulties do they encounter when building (designing) outsourcing
relationships, which difficulties do they encounter when implementing
the partnerships;
• Which are the most important factors for success of the partnership (key
success factors), which are the most important key failure factors in partnerships;
• Perceived effectiveness of logistics outsourcing to contributing to competitive
advantage, perceived effectiveness of logistics outsourcing to
contributing to the improvement of customer service level;
• The percentage reduction in total logistics costs during the first year of
outsourcing;
• The average reduction experienced in the second, third, and fourth years;
• Overall logistics cost savings from the outsourcing of logistics functions.
Volume 10