Alan shifts in his seat. He thinks about the question for a moment , then responds. ‘’well. I think ultimately it comes down to a proplem with selling” he says. “the sales staff knows how to sell questroom, but they don’t seem to sell function rooms. They don’t seem to be aware of opportunities to sell catering, or how to take advantage of those opportunities. I can’t remember one event since I’ve been here that was generated by sales. And from what I’ve seen in past reports. This has been an ongoing proplem.”
“Ok . that’s legitimate point.” Carla replies. “salespeople certainly could take adventage of those kinds of opportunities. Sales and catering aren’t often as united as they could be when it comes to selling our service”
“it’ s just that no one in sales will take ownership for selling catering,” alan interrupts.