THE SOLUTION
Singapore airlines, uses Web-based intelligent systems such as expert systemsand neural computing to manage the company’s flight crew scheduling and han-dle disruptions to the crew rosters. The Integrated Crew Management System(ICMS) project, implemented in Singapore 1997, consists of three modules: oneroster assignment module for cockpit crew, one for the cabin crew, and a crewtracking module. The first two modules automate the tracking and scheduling ofthe flight crew’s timetable. The second module tracks the positions of the crewand includes an intelligent system that handles crew pattern disruptions