Furthermore, one of your NC from the most recent audit on 13/11/2013, still open.
This is the overtime, I understand that is the normal situation in Thailand for this problem.
And our local regulation for overtime per week is 36 hours.
But the maximum overtime per week for ETI base code is only 12 hours.
To solve this problem, please set the target (short term & long term) to reduce overtime.
Please also keep me update your progress of overtime record by monthly.