Fig. 13 shows the key factors that determine the success of
improvement process. The model is depicted as a causal loop
diagram and illustrates the interactions between key factors.
An arrow between factors means that factor X affects factor
Y. A positive sign indicates that if factor X increases, then
factor Y also increases. A negative sign indicates that if factor
X increases, then factor Y decreases. A double line indicates a
time lag. When more than one arrow converges to a diamond,
then ALL of conditions need to be present for the resulting
factor to occur and must ALL be present for effective (Operational
Improvements) to occur. The development of (Operational
Improvements) depends on three key factors: (1) Time
spent on improvement; (2) Performance Improvement skills
and Mechanisms; and (3) Perspective and Goals. Operational
Improvements are the changes implemented by the organization.
These improvements result in (Improvement Results)
but with a time lag.