Caller I: Yes, I'd like to make an appointment.
Lady: What seems to be the problem?
Caller 1: I've got a really bad headache.
Lady: Did you take your temperature?
Caller I: No, but I think I've got a fever. I feel warm at my head.
Lady: Hmm. Sounds like the flu. When can you come in?
Question 1. Who is the person probably calling?
Answer: ________________________
Lady: Health clinic. May I help you?
Caller 1: Yes, I'd like to make an appointment.