SERVICE PARTS/PARTS DISTRIBUTION
Background
Greyhound Package Express services several nationwide providers of computer hardware and software solutions.
Challenge
These companies have emergency stocking locations strategically located throughout the United States. When supported systems malfunction, the repair must be completed as soon as possible. These companies need to fulfill their service obligations to their customers while keeping transportation cost in line.
Solution
These companies are able to view the Greyhound schedule network via the web and make real time decisions in identifying Greyhound as part of their transportation solution. Greyhound has several advantages over other transportation options, including: frequency of schedules, ability to pick up shipments during non-traditional business hours, 24/7/365 nature of the network, automatic notification to the customer of arrival of the shipment and pricing.