•On request of customers and in consultation with the account managers, provide advice on application and choice of product range, taking into account the installation and physical environment of the customers' plant(s)
•Resolve all technical applications problems in the use of industrial chocolate and coatings
•Advise and make recommendations to account managers on technical and application matters.
•Set up and monitor product applications at the customers premises with the applications engineer as required
•Organise and run training courses on applications and product range for internal and external personnel at any BC or customer site as required
•Organise and assist with exhibitions in the UK as required
•Provide applications advice at the request of the customer
•Maintain knowledge of latest trends on applications, installations and market changes
•Provide the Technical and Applications Manager with written reports of application visits and a monthly summary of activities
•Support and liaise with process and product engineers to ensure no raw material overuse is developed in any recipe in BCUK factory or sister factories
•Assist the Technical and Applications Manager in developing new products and processes.
•Undertake group project work and tasks as necessary