Last few weeks we received a failure part 4250076 from SIB1168063,This was front wiper on MWL 950GC.The complain story reads that wiper not function.
Our wiper engineers did some electrical test both on low&high speed using about 5 minutes,the wiper motor works.
We have several question need your help to clarify that will helps for better understanding this failure.
• What's the actual status when you found this failure,did the wiper not work when you open switch or it works at first but after several minutes it shut down,or else?
• We noticed in SIMSI that your have tear down the motor and found it got blast dust on coil but the motor we received was a complete motor,was it the same failure motor you have teared down from 950GC?
Yes, it is the same as in the reports that we send to you