Saying goodbye to Balance and Transaction Reporting effective 12 November 2016
Dear HSBCnet User,
Further to our previous announcements, you will notice that effective from 12 November 2016, Balance and Transaction Reporting has been removed from HSBCnet.
We introduced the Account Information service in 2014 to replace Balance and Transaction Reporting. While we have offered the two services in parallel for the past few years, it is now time to bid farewell to the retiring service as we complete the transition to Account Information.
Please remember that all information that is currently available via Balance and Transaction Reporting will continue to be available in the enhanced Account Information service after this transition is complete.
New to the Account Information service?
Using the latest technology, Account Information provides a streamlined interface for enquiring on your account balances and statements. Designed to provide you with a rich user experience, Account Information features:
> more organised and intuitive navigation;
> a faster interface; and
> improved formatting when exporting balances and statements.
For further assistance, please review the following:
• Account Information Frequently Asked Questions
Additional resources are also available in the service Help Text on HSBCnet:
• Account Information vs. Balance Transaction Reporting Quick Guide
• Account Information Training Video
Sincerely,
Your HSBCnet Team