To Sunsearcher Tours Head Office
Attention Operations Manager
From Jane Dancacaster
Re : Tour ET 612 : European Delights
I am wring to let you know we havehad four problems with the driver. I want to complain about the driver. He was rude and uncoo perative. He hadsargument with me yesterday. He sworedat apassenger this morning. Left luggage at the hotel and refused to go back for it. So, I want to reguest some advice.