Electronic tickets
Your ticket information is stored within a secured system. With electronic tickets (eTickets), you do not need to collect paper tickets. However, we recommend that you bring along your eTicket receipt when you travel as you may be asked to show it at immigration checkpoints or by other authorities.
When your booking is confirmed, we will send you an email with your booking details and eTicket receipt. You may then retrieve your booking from "Plan and Book" to select your favourite seat, request a special meal to meet your religious or dietary needs, or even change your itinerary. You may also print your eTicket after retrieving your booking.
You may check in online and print your own boarding pass from the comfort of your home or office. Online check-in is open from 48 hours before flight departure.
Ticketing time limit
A ticketing time limit is set for bookings made through our Singapore Airlines offices or travel agents. You will need to pay for your booking by the given date/time to obtain an eTicket. Our Reservations staff or your travel agent will be able to advise you of the date/time limit.
When this date/time limit is exceeded, your booking will be automatically cancelled without penalty charges. If you still wish to travel, you can rebook your itinerary, subject to seat availability. Do make your payment for tickets early to secure your flight(s).
Ticketing time limits are not applicable for online bookings; you will need to make payment at the time of booking.