The Hotel staff were very friendly and helpful, especially when we needed to rent bikes or organise bus trips. However, the room itself was dark and tired. The bathroom was not particularly clean and very basic. Place felt neglected. When booking through AirBnB, we did not realise it was hotel and not a privately owned room. Breakfast was unexciting and not cheap, and the rented bikes were not serviced i.e breaks did not work and lock was rusty. For the price there are plenty of options in Chiang Mai, and for what we paid we could have received better value elsewhere. ”