Decisions remain the leader's
prerogative, but communication is much more two-way. Followers needing
coaching require direction and supervision because they are still relatively
inexperienced, but they also need support and praise to build their self-esteem, and
involvement in decision-making to restore their commitment. While Coaching, the leader spends time
listening, advising, and helping the follower gain necessary skills in order to do the task autonomously
next time.