Australian universities have become learning organisations with very diverse
student populations. This has made classroom environments interesting and
challenging in terms of learning and teaching activities. Unfortunately, however,
some students with diverse disciplinary backgrounds, language skills, cultures,
perceptions, aptitudes and motivations experience emotional issues of anxiety,
fear or boredom. The study described in this paper focusses on how a highly
diverse cohort of students enrolled in the Master of Information Technology
(MIT) course at Central Queensland University (CQU) has been supported
through the introduction of the Five C Framework.