> If the error is Jam at image exit its usually a document motion issue thorugh the image module, or an issue with the first stacker module depending on whether the error is NO leading edge or no trailing edge at the image exit sensor.
> Check the integrity of the timing belts of the image module drive system underneath the baseplate make sure there are no work teeth etc.
> Make sure the stacker first pocket turnguide rollers are all drivng correctly. (run ac motors in MTR)
>
> A common cause is the drive roller idler between the two cameras is not making contact correctly and not driving the document from 1 camera to the next.
> Another possible cause is a faulty image ac drive motor or start capacitor in the image system
>
> When you get the error where are the documents positioned? do they get to the pocket module?
> Id need a track trace AND an image capture trace to better identify the issue
>
> In the cse utilities toolbox, use the upper left 8 byte decoder utility and key in the 8 byte error code to prvide more details and possible causes.
>
> If you send the traces to my personal mailbox ronkerr1@aol.com Ill review them asap