Future Research
Since all the functions of the housekeeping application were not in use in practice, it
would be worth investigating into the roots of the reasons for that. This paper only
recognized that there existed unclear issues that prevented hotel managers from
applying the full capacity of the application despite the strengths and weaknesses of
the method. Moreover, this research could be the foundation for future studies
measuring housekeepers’ productivity and motivation changes while working in a
technology-enhancing environment.