How are new products developed?
Darlene Weingand (1999) suggests a seven step process for designing new products:
New Product Strategy Development. As marketing goals and objectives emerge, the need for products becomes apparent.
Idea Generation. New product ideas can be generated through brainstorming, focus groups, and other processes.
Screening and Evaluation. Products are considered and evaluated for possible inclusion in the program.
Business Analysis. Products are examined to determine whether they are realistic and cost effective.
Product Design or Development. A prototype or pilot testing situation is established.
Testing. The product is field tested on a members of the target segment.
Commercial Introduction. A plan is established for introducing and promoting the product.
Example. The library has traditionally had a CD music collection. However surveys indicate the people are interested in digital downloads for the iPhone and Android. After investigating the options and evaluating options, the Freegalmusic service was selected from Library Ideas. Before offering the service to the general public, a field test was conducted with different types of users including different age groups and varied technical skills. Finally, a plan was designed to promote the new product.