I would like to report that this agent play multiple account. He play RES agent name "ShiroYume" and then he create new ENL agent name "sepianakioku". When we detect that he play both fraction, we ask him via line app and he response that he play both fraction. I send you the attach file of message (in Thai) that he confessed.
He play both fraction and multiple account, which I think this is violate TOS of ingress. The evidence is quite clear.
Please terminate both account and also ban him from this game. it is unfair for all of us if he want level up by playing both fraction. Thank you for your help. Please make this game fun.