First impressions last a life time, or at least
until the guests check out, so it is important
to make a good first impression. There are
numerous expressions that can be used when
first greeting people. Some are very formal
and appropriate for greeting guests and some
are more informal and should only be used
with friends or co-workers. Obviously,
employees of the hotel industry should use
the more formal expressions; however, the
less formal expressions will also be presented
to give learners a well balanced repertoire to
choose from.