All waiters play a vitally important part in the success or failure of the businesses in which they work restaurant succeed mostly because the customers who eat in them leave feeling that they have had a satisfying,enjoyable experience ; they tell their friends and come back themselves . It is the waiters , in direct contact with the customers , who creaet the pleasing , friendly atmosphere and provide theefficient, thoughtful service that makes customers feel they have had a good time and want to return. Good waiters can be as important to succesful restaurant as good cooks