I have prepared some tips that you can follow after the external audit and certification for you maintain your certificate ISO 9001.
1 - Keep the audit program updated. The audits are the best tool for control conformity in the processes and Quality Management System. I have been seing cases in organizations that stopped the audits after the certification and the results were not good.
2 - Provide Trainning Constantly. The ISO 9001 Standard has many requirements, and sometimes, complex for beginners in QMS, the organization must keep the knowledge of its workforce about ISO 9001 requirements. If your workforce turnover has a big percentage then you need more attention.
3 - Maintain top management connected with your QMS, how? Keeping the schedule of management reviews, because in this moment the directors know what happens in the organization.
4 - Monitor results and continual improvement. You created a dashboard with your main indicators, right? Then keep monitoring them. They are a source of information about continual improvement.
5 - Control external documents applicable to your management system. That kind of documents can impact your management system, for example rules, standards or documents of clients.
The knowledge and good information are critical for the success in any organization, including those that don´t have certified ISO 9001. The learning don´t finish with the certification, it´s just the beginning of more and more improvements in the compliance of ISO 9001 requirements.
Lastly keep reading our contents in this blog, you have a infinite and free way to learn about ISO 9001.