. Have great attitudes.
Attitude really is everything and great managers know that their energy and attitude sets the pace for the day. Whereas good managers stroll up the stairs, great managers run up the stairs.
They also know how to manage their poker face. Body language is a signal that people feed on; it is part of the human condition.
Lastly, a great manager knows when to hold certain situations lightly and when to drive certain situations with a high degree of urgency. Their communication is not hard to read or understand.