1. Business information management as a key between business processes and the
information provisioning
When implementing business information management, one has to contend with limitations and forces
emanating from four directions.
In the first place one has to contend with a business process in which the information provisioning
plays an important role. In many organizations the information provisioning is actually a business
process or part of it, for example, in the case of banks, insurance companies, government and so
forth. In this case a role is played by deficiencies in support, inevitable changes, an existing process
with existing customs and users who are used to them.