Terms and Conditions
1. The Company signing this Service Agreement will be included in the reservation system of Web Sawadee Plc (which includes Web Sawadee Plc and its affiliates) with room rates, detailed information and a selection of pictures provided by the Company in exchange of a fee per transaction. The room rates can be amended but the company has to inform Web Sawadee Plc minimum 2 working days prior to effective date of new rate.
2. Room rates agreed to are valid from the date of signing of this agreement until the expiration of the last rate period mentioned on the Service Agreement.
3. The company commits to inform Web Sawadee Plc about published promotional rates, last-minute reductions, changes in facilities, renovation and/or construction work, as well as any seasonal updates without any delays from the moment of making it available to the market. The same applies for market specific rates and conditions.
4. The Company must hold the room(s) for at least 48 hours after confirming the availability and provide the reserved room(s) after the receipt of “Payment / Confirmation Receipt” from Web Sawadee Plc.
5. The management of the Company must inform all concerned staff of the present terms and conditions of co-operation between the Company and Web Sawadee Plc as well as the displayed / published rates, unless other agreements are made. Additionally, the Company shall guarantee total rate parity between Web Sawadee Plc and any other channels under control of the Company.
6. Web Sawadee Plc may remove the property from the reservation system in case of any of the following:
(A) The guest is asked to pay a higher rate than agreed with and confirmed to Web Sawadee Plc.
(B) The Company rejects the reservation made by Web Sawadee Plc.
(C) The guest is accommodated in another property in disregard of the confirmed and guaranteed reservation made by Web Sawadee Plc.
(D) The Company offers cheaper selling rates at the reception than those made available to and published on the Internet by Web Sawadee Plc
(E) The hotel is not delivering the promised service and standards in relation to the rate charged.
7. Web Sawadee Plc and its affiliates are providers of information and communication only. Web Sawadee Plc and its affiliates shall never be held responsible for any services rendered by the Company and no claims of recourse can be asserted to Web Sawadee Plc and its affiliates.
8. Change of ownership, tenant, lessee and/or operator, as well as applications for the filing for bankruptcy or decomposition proceedings must be notified to Web Sawadee Plc without any delay. This also applies to any significant deterioration of financial circumstances. In any of these cases Web Sawadee reserves the right of termination of this Service agreement without prior notice. This right to terminate the agreement with or without notice and to suspend the property from the reservation system shall also exist in the case of other breaches of this agreement.
9. The agreement shall take effect on the date of signing by the authorized representative from the Company and is valid until expiring, being terminated in writing by either party, and / or is supersede by any further contractual agreement between the Company and Web Sawadee Plc for the same object as listed in the present Service agreement.