The increase of tourist coming to Indonesia makes many hotels in the industry compete to attract
the customer. However, the consumers become more sharp and selective to choose the hotel where
they want to stay. Easily accessed information and review about hotel makes the management of the
hotel wants to give the best impression to consumer. The heavy demand from management and
customers as well as the increase number of work will increase the stress level of the employees. The
management cannot ignore the stress level of the employees. Managing the stress level of the
employees will help Hotel ABC to keep performance of the employees at utmost level.