Nipapan,
I would like to know why this case happen, Toyok products price higher than normal PVC Hose and I do believe the length 17 Mtr not both item have the same and also both item will not keep at the same location some more.
How our staff can pick the wrong product and cut to customer, imagine if this customer not inform us that mean our company will lose on this. However I strongly recommend to warn staffs on this issue.
Please update me for the case.