Similarly in the context of
mobile banking, consumers with favorable trust perceptions toward
their banks are more likely to try the bank's new mobile banking
services. On the other hand, those with high risk beliefs toward
mobile banking will be cautious about losing control over their
confidential information or incurring other types of losses and be
hesitant to try mobile banking services. Therefore, in the context of
mobile banking, consumers' behavioral intention to adopt mobile
banking is expected to be enhanced by higher trust belief toward a
bank and/or lower risk perception toward wireless banking.
H9. Trust belief toward a bank will have a positive effect on
consumers' behavioral intention to adopt mobile banking.
H10. Perceived risk toward mobile banking will have a negative effect
on consumers' behavioral intention to adopt mobile banking.