The estimated service period and duties set forth in the Work Order are estimates based on I-MAS’s experience and then-current assessment from information furnished by Customer and the level of support requested by the Customer. Unless expressly stated otherwise: (i) the Services rates are for an 8-hour person-day and will not include the expenses and charges referred to in Section 3(a) of this Services Agreement; (ii) the quoted rates shall represent I-MAS’s current rates applicable to Customer (i.e., the rates applicable to Customer as of the effective date of the Work Order) for the resources specified; and (iii) to the extent that I-MAS raises the rates