To increase the guest’s satisfaction, it will be better if the hotel staffs, especially the Housekeeping staffs are educated not only in English but also, for example French, German language, Spanish, etc. A brief education will make differentiation in serving the guests so that they can communicate better with the guest who cannot speak english. The better they communicate the better satisfaction that the guest’s felt, and the better work result for the staffs is. It will be much helped, if there is a Language Training Program provided by hotel management for its employees.