Please accept our apologize.
For this problem is cause from our internal truck shortage problem.
Our operation team had meeting to discuss this problem and find the
solution to improve for this case below.
Internal transport :
Root Cause: There are many vessel operating and many products
delivered to w/h during those period. So it cause the truck shortage.
The improvement for this problem:
1. To monitor fleet truck arrangement of each vessel to be
suitable for the existing jobs
2. Supply more truck from KLCH fleet to support
3. Fleet co staff monitor closely in each warehouse status
Remark: I has enclosed the time record ( internal transport, port,
and w/h ) for your reference.