Project
For this summative assessment you are required to demonstrate your knowledge, skills and ability to:
1. Establish team performance plan.
2. Develop and facilitate team cohesion.
3. Facilitate teamwork.
4. Liaise with stakeholders.
Your overall result is based on the evidence you provide to meet the criteria for competence as specified in the unit of
competency. You will receive a result of either Competent (C) or Not Competent (NC).
You will be required to demonstrate knowledge to finish the unit requirements safely and effectively:
- explain how group dynamics can support or hinder team performance
- outline strategies that can support team cohesion, participation and performance
- explain strategies for gaining consensus
- explain issue resolution strategies.
Evidence of the ability to:
use leadership techniques and strategies to facilitate team cohesion and work outcomes including:
- encouraging and fostering shared understanding of purpose, roles and responsibilities
- identifying and resolving problems
- providing feedback to encourage, value and reward others
- modelling desired behaviour and practices
- develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake
required roles and responsibilities
- establish processes to address issues and resolve performance issues
- support team to meet expected performance outcomes including providing formal and informal learning opportunities as
needed
- develop performance plans with key performance indicators (KPIs), outputs and goals for individuals or the team which
incorporate input from stakeholders
- communicate effectively with a range of stakeholders about team performance plans and team performance
- facilitate two-way flow of information between team and management relevant to team performance
- evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or
external stakeholders.