Recordings
Can I download my recordings?
Yes, as a Pro subscriber you can download your recordings from your Account Manager.
What happens to my recordings if I cancel my Pro subscription?
Once you cancel your Pro subscription and the paid subscription period ends, your recordings will be deleted. Please download your recordings prior to this.
What is the format of my recordings?
Your recordings are stored as both video and audio of your entire meeting, just as an attendee would see it live, including video conferencing, screen sharing, slides and polls. The file format is MP4.
I have more questions, who can I ask?
Our Customer Support Team is happy to answer your questions. Please visit our Support Site for more info video guides, or to contact Customer Support.