(2) No access to outpatient or primary care. Patients were unsure of whom to reach out to with questions or concerns, and did not always have access to providers at the exact time they required care. This fragmentation almost always resulted in unnecessary emergency room or hospital visits. (3) Inadequate disease information and guidelines. At the time, there was very little information about CHF disease management. Neither professional organizations nor trade groups had issued CHF treatment guidelines.
To address these challenges, Duke began a program of care improvement, with three major CHF initiatives that evolved over the next 15 years, including the Duke Heart Failure Program, the Heart@Home Initiative, and Same Day Access Clinic.
(2) No access to outpatient or primary care. Patients were unsure of whom to reach out to with questions or concerns, and did not always have access to providers at the exact time they required care. This fragmentation almost always resulted in unnecessary emergency room or hospital visits. (3) Inadequate disease information and guidelines. At the time, there was very little information about CHF disease management. Neither professional organizations nor trade groups had issued CHF treatment guidelines.To address these challenges, Duke began a program of care improvement, with three major CHF initiatives that evolved over the next 15 years, including the Duke Heart Failure Program, the Heart@Home Initiative, and Same Day Access Clinic.
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