[#PUC-691-87330]: Need a refund due to an accidental purchase
การดําเนินการ
Reto. Kraken (support@heroesandgenerals.com) เพิ่มในรายชื่อผู้ติดต่อ 8:54 ให้ข้อความนี้อยู่ที่ด้านบนของกล่องขาเข้า
ถึง: ruangsuk.1@hotmail.com
support@heroesandgenerals.com
Hello pussroom_SOVIET,
You purchased your PTRD-41 already on the 22th November and used it in battle.
If you buy items and play with them, then you own them.
In-game purchases are final and non-refundable.
Likewise, the Gold spent cannot be "reset".
We will sometimes make an exception to this rule if you contact us *immediately* after you click something by accident (the next day is too late).
See you soon on the battlefield!
__________
Best regards,
Heroes & Generals Support Center
Reto.Kraken
Ticket Details
Ticket ID: PUC-691-87330
Type: Issue
Status: Closed
Priority: Normal
Support Center: http://support.heroesandgenerals.com