I received the complaint letter that you've sent to me last Thursday, 24 July 2008. I would to ask apology for the inconvenience that you have experience right now. Our company is finding a way how to help you and in order to avoid this kind of problem on the future.
The two computer units that you bought form our company are new and never been used. We can assure to you the quality of our products. The only thing you missed is that you just order a 20 Gigabytes Hard Disk. This is the problem of your computer. You cannot store very big files because it will slow your computer. I suggest to check your computer always and delete the files which is not important. If you want you can visit us and buy higher Hard Disk Memory. We sale 60, 80, 190 Gigabytes Hard Disk for a very affordable price.
We thank you for calling our attention about your problem. This will contribute for the improvement or our company.