Quick, safe and effective clearance of traffic incidents is in the interest of all parties – agencies,
road users and the community. Using the internationally recognised Incident Command System
provides for safe and effective coordination across responding agencies. Having specific policies
and procedures for fatal crash investigation and hazardous materials response facilitates effective
clearance of incidents. Quick clearance processes also requires having a pre-qualified list of
available and contracted towing and recovery operators with the appropriate capabilities to clear
various sizes of vehicles and spilled cargo. Having specific policies and procedures for security
incidents, including mass evacuation plans has also become important.