As mentioned above, agencies have identified a need for refuges to better understand and
cater for victims of domestic abuse with alcohol problems, as well as drug problems and
mental health needs. Better partnership – along with proper service level agreements –
between refuges and services working in these areas may help to ensure that victims of
domestic abuse with additional needs receive appropriate help and are not turned away. The
report ‘Case by Case’, produced by AVA and Solace Women’s Aid, contains a number of
further recommendations in this area.